All Systems Operational
Uptime over the past 90 days. View historical uptime.
Syncplicity US Production Services ? Operational
90 days ago
100.0 % uptime
Today
US Desktop Clients Service ? Operational
90 days ago
100.0 % uptime
Today
US MySite Web Content ? Operational
90 days ago
100.0 % uptime
Today
US Cloud File Storage ? Operational
90 days ago
100.0 % uptime
Today
US API Gateway Operational
90 days ago
100.0 % uptime
Today
US API Developer Operational
90 days ago
100.0 % uptime
Today
US DAS ? Operational
90 days ago
100.0 % uptime
Today
US Mobile Clients Operational
90 days ago
100.0 % uptime
Today
US Search service Operational
90 days ago
100.0 % uptime
Today
Syncplicity EU Production Services ? Operational
90 days ago
99.97 % uptime
Today
EU Desktop Clients Service Operational
90 days ago
100.0 % uptime
Today
EU MySite Web Content Operational
90 days ago
100.0 % uptime
Today
EU Cloud File Storage Operational
90 days ago
100.0 % uptime
Today
EU API Gateway Operational
90 days ago
100.0 % uptime
Today
EU API Developer Operational
90 days ago
100.0 % uptime
Today
EU DAS ? Operational
90 days ago
100.0 % uptime
Today
EU Mobile Clients Operational
90 days ago
100.0 % uptime
Today
EU Search service Operational
90 days ago
99.8 % uptime
Today
Syncplicity GOV Production Services Operational
90 days ago
100.0 % uptime
Today
GOV Cloud File Storage Operational
90 days ago
100.0 % uptime
Today
Other Services ? Operational
90 days ago
100.0 % uptime
Today
Syncplicity Customer Support Portal ? Operational
Syncplicity Provisioning Service API Operational
GOL Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Salesforce Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024

No incidents reported.

Apr 22, 2024
[EU] Incident with the MYS Syncplicity Search Functionality
Resolved - We restored fully the Search functionality on the EU privacy region.

Users can now search by content and metadata - all search results are returned as expected.
Apr 22, 06:06 PDT
Monitoring - We implemented a partial fix, and we are monitoring the results.

Impact:
The MYS Search functionality on EU is partially available - when users search for files/folders names, the search results are correctly returned.
Apr 22, 04:29 PDT
Update - We are working on providing a fix for the issue.
Apr 21, 22:43 PDT
Identified - The Search Functionality on the Web Client (MYS) is currently unavailable in the EU privacy region. The issue has been identified and we are working on fixing it.

Impact:
The users are unable to utilize the search functionality in the Web Client (MYS) - search queries are not returning results as expected.
Apr 21, 15:56 PDT
Apr 21, 2024
Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage