Monitoring - A fix has been implemented and we're currently monitoring how it performs. We will update again once we've completed the testing and monitoring.
Thank you.
Dec 01, 2023 - 08:37 PST
Thank you.
Dec 01, 2023 - 08:37 PST
Update - We are continuing to work on this issue. We will provide further updates during the day.
Thank you.
Nov 30, 2023 - 02:29 PST
Thank you.
Nov 30, 2023 - 02:29 PST
Update - We are continuing to work on resolving this issue.
Nov 28, 2023 - 12:04 PST
Nov 28, 2023 - 12:04 PST
Identified - We are still working on the issue. We have identified what is causing the issue and our staff is actively working on restoring a fully operational fix.
Nov 28, 2023 - 04:22 PST
Nov 28, 2023 - 04:22 PST
Investigating - We are currently investigating the issue where some users may have problems with generating reports for older data sets.
Nov 27, 2023 - 23:54 PST
Nov 27, 2023 - 23:54 PST
Syncplicity US Production Services
?
Operational
US Desktop Clients Service
?
Operational
US MySite Web Content
?
Operational
US Cloud File Storage
?
Operational
US API Gateway
Operational
US API Developer
Operational
US DAS
?
Operational
US Mobile Clients
Operational
US Search service
Operational
Syncplicity EU Production Services
?
Under Maintenance
EU Desktop Clients Service
Under Maintenance
EU MySite Web Content
Operational
EU Cloud File Storage
Operational
EU API Gateway
Operational
EU API Developer
Operational
EU DAS
?
Operational
EU Mobile Clients
Operational
EU Search service
Operational
Syncplicity GOV Production Services
Operational
GOV Cloud File Storage
Operational
Other Services
?
Operational
Syncplicity Customer Support Portal
?
Operational
Syncplicity Provisioning Service API
Operational
GOL
Operational
Support
Operational
Salesforce Integration
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.