All Systems Operational
Syncplicity US Production Services ? Operational
Syncplicity Desktop Clients Service ? Operational
Syncplicity Mobile Clients Service ? Operational
Syncplicity MySite Web Content ? Operational
US Cloud File Storage ? Operational
Syncplicity EU Production Services ? Operational
EU Cloud File Storage Operational
Other Services ? Operational
Syncplicity Customer Support Portal ? Operational
Syncplicity Content Service API ? Operational
Syncplicity Provisioning Service API Operational
Health Service ? Operational
Developer Portal ? Operational
Urban Airship Apple iOS Push Services Operational
AWS cloudFront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 22, 2019

No incidents reported today.

Sep 21, 2019

No incidents reported.

Sep 20, 2019

No incidents reported.

Sep 19, 2019

No incidents reported.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019
Resolved - The issue has been resolved. Service is running normally since fix implementation to production at around 8:40 AM Pacific, 9/10/2019.
Sep 11, 00:55 PDT
Monitoring - Fix has been implemented and we expect that service is now back to normal. Under monitoring and we soon will move to fully resolved after finalizing the post-deployment activities.
Sep 10, 09:35 PDT
Identified - The issue has been identified and a fix is being verified prior implementation to production.
Sep 10, 02:54 PDT
Investigating - We have identified Desktop Clients Service degradation issue applied to limited set of clients which may partially or fully cause issues with synchronization of data. The effect seems focused on connectivity between the client and the platform and does not relate to data management. The Syncplicity team is actively engaged with investigating the issue and will send an update as soon as the problem is resolved.
Sep 9, 05:57 PDT
Sep 8, 2019

No incidents reported.