Summary of Resolution: The root cause of the incident has been identified and fully addressed. Thorough testing and monitoring have been conducted to confirm the effectiveness of the implemented solutions. Performance metrics and user interactions are now within expected parameters.
Next Steps: Our team will continue to closely monitor the system to ensure ongoing stability.
Posted Jan 22, 2024 - 03:11 PST
Monitoring
The issue has been fixed and our team is actively observing the system to ensure stability.
Summary of Current Status: The root cause of the incident has been identified and addressed. Our team is closely state to validate the effectiveness of the implemented solutions. We are closely observing performance metrics and user interactions.
Next Steps: Our team will continue to monitor the situation and conduct thorough testing to confirm that the issue is fully resolved.
Posted Jan 20, 2024 - 10:01 PST
Identified
We appreciate your patience as we investigated the recent service interruption. Our team has identified the root cause of the issue, and we are actively working on implementing a resolution.
Posted Jan 20, 2024 - 08:55 PST
Investigating
The MySite US website is currently experiencing accessibility issues. Our team is actively investigating the issue to identify the root cause and implement a resolution as quickly as possible.
Posted Jan 20, 2024 - 04:44 PST
This incident affected: Syncplicity US Production Services (US MySite Web Content).