MY Site Performance Issue

Incident Report for Syncplicity

Resolved

This incident has been resolved.
Posted May 05, 2020 - 23:43 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 05, 2020 - 23:26 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted May 05, 2020 - 23:23 CEST

Investigating

Currently, the MY.eu.syncplicity.com site is experiencing functionality issues.
End-users and administrators may experience partial My site functionality loss.
The Syncplicity team is actively monitoring the services and investigating the issue and will send an update as soon as the problem is resolved
Posted May 05, 2020 - 22:30 CEST
This incident affected: Syncplicity EU Production Services (EU MySite Web Content).